Frequently asked questions about GSAREE
Helpful answers about Shree Ghanshyam Sarees Private Limited, Banarasi sarees, bridal and party wear collections, online ordering, our Sigra showroom and wholesale enquiries in Varanasi.
What is Shree Ghanshyam Sarees Private Limited?
Shree Ghanshyam Sarees Private Limited, also known online as GSAREE, is a Varanasi-based saree retailer and wholesaler. The saree house traces its heritage to 1953.
Where is the GSAREE showroom in Varanasi?
The showroom is at 6, Sant Raghuvar Nagar Colony, Sigra, Varanasi, Uttar Pradesh 221010, India. Visitors can use the map and directions on our Contact page.
Where can I buy Banarasi sarees in Varanasi?
Customers looking for Banarasi sarees in Varanasi can visit the GSAREE showroom in Sigra or browse our Banarasi Sarees collection online.
What types of sarees does GSAREE sell?
GSAREE offers Banarasi sarees, bridal and wedding sarees, party wear sarees, boutique sarees, georgette sarees and other festive styles. Product fabric, colour, motifs and details are listed on each product page.
Can I buy Banarasi sarees online from GSAREE?
Yes. You can browse the Banarasi saree collection, review product photographs and details, and order available sarees online.
Which sarees are suitable for weddings and bridal occasions?
For bridal and wedding occasions, compare Banarasi and bridal sarees by colour, fabric, zari work, border, pallu and overall formality. Start with our Bridal and Wedding Sarees collection, or contact the GSAREE team for product assistance.
What is the difference between party wear and boutique sarees?
Our party wear sarees are selected for celebrations, receptions and festive events, while boutique sarees often emphasize distinctive styling, detailing or design. Check each product page for the exact fabric, border and work.
Are georgette sarees suitable for parties and festive events?
Georgette sarees are often chosen for their fluid drape and comparatively lightweight feel. Suitability depends on the individual saree's design, work and occasion, so review our Georgette Sarees collection and product details before ordering.
Is a blouse piece included with every saree?
Blouse-piece inclusion can vary by saree. Check the individual product description or contact GSAREE with the product name before ordering if this detail is important.
Will the saree colour look exactly the same as the product photo?
GSAREE aims to present useful product photographs, but colour can appear slightly different because of lighting, photography and screen settings. Contact the team if you need more colour or product-detail guidance.
How do I choose the right saree online?
Use the product title, photographs and description to compare colour, fabric, motifs, border, pallu and occasion. Contact the GSAREE team when you need additional product details before ordering.
How should I care for a Banarasi or occasion saree?
Follow the care instructions supplied with the product. As a general precaution, avoid harsh detergents, protect the saree from moisture and direct sunlight, and use professional dry cleaning for delicate zari or occasion sarees. Read our Banarasi Saree Guide for more guidance.
Does Shree Ghanshyam Sarees accept wholesale enquiries?
Yes. Saree retailers, boutiques, resellers and wedding specialists can visit our Wholesale Banarasi Sarees page and contact the wholesale desk with their business name, city, preferred categories and approximate quantity.
What is the minimum quantity for a wholesale saree order?
Wholesale minimum quantities can vary by saree category, design and availability. Contact the wholesale team with the styles and approximate quantity required for an appropriate quotation.
Does GSAREE ship sarees?
Shipping availability, delivery estimates and charges depend on the destination and order details. Review the options shown during checkout or contact the team before placing a wholesale or time-sensitive order.
Which payment methods are available on gsaree.com?
The payment methods available for an order are displayed securely during Shopify checkout. Available options can depend on the order and customer location.
Can customers visit the Varanasi showroom before buying?
Yes. Use the Google Maps directions on our Contact page to reach the Sigra showroom. Contact the team before travelling if you need assistance with a particular collection.
How can I contact Shree Ghanshyam Sarees?
Call or WhatsApp +91 92084 04411, or email sales@gsaree.com for retail orders, product assistance and wholesale enquiries.
What currency is used on gsaree.com?
Product prices on gsaree.com are shown in Indian rupees (INR).
Is cash on delivery available?
Cash on delivery is available only when it is displayed as a payment option during checkout for your order and delivery location. If it does not appear, select one of the online payment methods shown at checkout.
What should I do if payment is deducted but my order is not confirmed?
Check your email and phone for an order confirmation and review the transaction status with your bank or payment provider. Avoid making repeated payments until the status is clear, then contact GSAREE with the order details, payment time and transaction reference. Never share a card PIN, password or OTP.
Can I cancel an order after placing it?
Contact GSAREE immediately if you need to request cancellation. Cancellation might not be possible after an order has been accepted, processed or shipped. Any approved cancellation and refund will follow the applicable store policies and payment processing time.
How do I request a return?
Contact sales@gsaree.com before sending any item back. Include your order details and reason for the request, and wait for return instructions. Items sent without first requesting a return might not be accepted. Review the current Refund Policy for full terms.
What condition must a returned saree be in?
Under the current Refund Policy, an eligible item must be in the same condition in which it was received, unworn or unused, with tags and original packaging. A receipt or proof of purchase is also required.
What should I do if I receive a damaged, defective or incorrect item?
Inspect the order when it arrives and contact GSAREE immediately if it is damaged, defective or incorrect. Provide the order details and clear photographs so the team can evaluate the issue and explain the next steps.
Which items are not eligible for return?
The current Refund Policy states that custom or personalized products, sale items and gift cards are not accepted for return. Contact GSAREE before ordering when you have questions about a specific product.
Can I exchange a saree?
The current Refund Policy explains that the quickest exchange method is to request a return and, after that return is accepted, place a separate order for the replacement item. Contact GSAREE before sending anything back.
How and when will an approved refund be received?
According to the current Refund Policy, an approved refund is sent automatically to the original payment method within 10 business days. A bank or card provider may need additional processing time. Contact sales@gsaree.com if more than 15 business days have passed since the return was approved.
What is the deadline for requesting a return?
A return request must be made within 2 calendar days after the order is delivered. Contact GSAREE before sending any item back. Eligibility and inspection requirements also apply.
Where should an approved return be sent?
After GSAREE approves the return, it should be sent to:
Shree Ghanshyam Sarees Private Limited
6, Sant Raghuvar Nagar Colony,
Sigra, Varanasi, Uttar Pradesh 221010, India.
Do not dispatch a return until GSAREE confirms the return instructions.
Which courier does GSAREE use for shipping?
GSAREE ordinarily ships online orders through Blue Dart, subject to courier serviceability at the delivery location. If Blue Dart does not serve an address, GSAREE will contact the customer before dispatch.
How can I track a Blue Dart shipment?
Blue Dart tracking information will be provided after dispatch when available. Use the tracking number to monitor shipment progress and contact GSAREE if a parcel is substantially delayed.
Explore more: Browse Banarasi Sarees, Bridal and Wedding Sarees, read the Banarasi Saree Guide, or contact GSAREE.